Cookie Policy

What are Cookies?

Cookies are text files that contain small pieces of information which are downloaded to your device when you visit a web site.

There are two main types of cookies:

Transient (or per-session) cookies

These only exist for the duration of your visit to a web site and are deleted when you leave.

They are sometimes necessary for the correct operation of a web site as they can recognise your device as you move between the pages of a web site, for example, recording items added to an online shopping basket.

Persistent (or permanent) cookies

These cookies stay on your device until they expiry or are deleted.

Many cookies will have an expiry date set upon creation. When that date is reached the cookie is deleted.

These cookies are useful because they can allow a web site to recognise your device or they can store your login information so that you don’t have to enter your login information for a particular website.

First and third-party cookies

Additionally, cookies can be first or third party cookies.

First party cookies are owned and created by the website you’re viewing- in this case by the Credit Union.

Third party cookies are owned and created by an independent company, usually a company providing a service – such as Google Analytics.

What cookies do you use?

We use both first party and third party cookies.

We use cookies for the correct operation of this web site as well as to understand how this web site is used so that we can continue to improve it.

The cookies used on this web site have been categorised based on the categories listed in the UK International Chamber of Commerce (ICC) Cookie guide. A list of all the cookies used on this site by category is set out below.

Strictly Necessary Cookies:
Strictly necessary cookies are essential in order to enable you to move around the site and use its features and/or services. Without these strictly necessary cookies, the site will not perform as it should and we may not be able to provide certain services or functionality to you.

Website

Cookie Name

Description

Expiry

Type

allowGoogleCookiesChoice

Records user choice re accepting 3rd party cookies from Google Analytics.

30 days

1st Party

publicSurveyCompletedFormID

Prevents repeat submission of survey.

30 days

1st Party

ASPSESSIONIDXXXXXXX

Used by Classic ASP to manage a user’s session

Session end

1st Party

_hjIncludedInSample

Online Banking

Cookie Name

Description

Expiry

Type

eStatementToken

To hide a loader panel after a download has been completed

Session end

1st Party

sti

To generate a script to handle a redirect if the session expires

Session end

1st Party

SnoozePopUpAlerts

Stop display of Popup alerts for 5 days

5 days

1st Party

SnoozeHeaderAlerts

Stop display of Header alerts for 5 days

5 days

1st Party

Performance Cookies:

Performance cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Performance Cookies

Cookie Name

Description

Expiry

Type

_gat

Used by Google Analytics

Variable

3rd Party

_ga

Used by Google Analytics

Variable

3rd Party

_gid

Used by Google Analytics

Variable

3rd Party

Google Analytics

Google Analytics is Google’s free web analytics tool that mainly helps site owners to understand how their visitors engage with their site by setting cookies on the domain of the site you are visiting. They collect information anonymously and report site trends without identifying individual visitors.

We use Google Analytics to understand how users interact with our web site.  It helps us, for example, to understand which areas of our website are the most popular pages.

Functional cookies

The Functional Cookies on this web site are used to provide services from third parties such as Facebook or Twitter feeds or embedded Google maps. The information these cookies collect may be anonymous and they cannot track your browsing activity on other sites. More information about such cookies can be found in the relevant third party website.

Functional Cookies

Domain / Cookie Name

Description

Type

Facebook

act, c_user, datr, fr, pl, pnl_data2, presence, sb, wd, xs

Social Media sharing

3rd Party

YouTube

PREF, VISITOR_INFO1_LIVE, YSC

Our YouTube Channel

3rd Party

Google

1P_JAR, __utma, __utmb, __utmt_UA-10005-1, __utmt, __utmz, _gat_UA-38676921-4, _gat_UA-38676921-23, CONSENT, APISID, GAPS, HSID, NID, OGPC, OTZ, PAIDCONTENT, SAPISID, SIDCC, SID, SNID, SSID,

Embedded Google Maps

3rd Party

Twitter

_gat, _ga, _gid, auth_token, co, ct0, dnt, eu_cn, external_referer, guest_id, kdt, personalization_id, remember_checked_on, syndication_guest_id, tfw_exp, twid

Embedded Twitter feed

3rd Party

Managing cookies in your browser:

You may refuse or accept cookies from the web site at any time by modifying settings in your Internet browser.

Information about the steps to follow in order to enable or disable cookies can be found on your Internet browser provider’s site via your help screen.

We have supplied links below to some of the more popular browsers for instructions on how to view and disable cookies.

Please be aware that if cookies are disabled, not all features of the Site may operate as intended.

Internet Explorer

Mozilla Firefox

Chrome

Safari

Opera

Further Information

About cookies

You can find more information about cookies at: www.allaboutcookies.org and www.youronlinechoices.eu.

How to delete cookies

For further information on how to delete cookies please read the information provided at http://www.allaboutcookies.org/manage-cookies/clear-cookies-installed.html.

Disabling Cookies

You can find more information about cookies by visiting www.allaboutcookies.org to obtain detailed information on how to prevent cookies from being set on your particular browser.

Google Analytics

For further information about Google Analytics please see Safeguarding your data at https://support.google.com/analytics/answer/6004245?hl=en

To opt out of being tracked by Google Analytics across all Sites, visit http://tools.google.com/dlpage/gaoptout.

YouTube

If you would like further information about the cookies used in relation to YouTube videos, the YouTube privacy notice, including details about YouTube related cookies, is available at: https://www.google.co.uk/policies/privacy/.

Disclaimer

You should be aware that where you link to another website from the Credit Union website, that the Credit Union has no control over that other website. The Credit Union has no responsibility for the privacy practices of other websites.

Amendments

The Credit Union reserves the right at its sole discretion to amend this privacy statement at any time, and you should regularly check this privacy statement for any amendments.